Greets jackpot winners and offers publicity.

Attends marketing functions as appropriate.

Maintains familiarity with the related computer systems.

Promotes the use of the club cards by approaching customers on the casino floor that are currently not using the card Provides assistance in the completion of the club application forms.

Participates in various promotional programs and activities of the department as required.

Answers all inquiries concerning the club and explains club benefits.

Arranges for special services related to top tier players.

Responsible for the retention of existing guests.

Meets and greets players on the casino floor, at special events and promotions.

Oversees, solicits and identifies new gaming guests for the players' club program.

Coordinates complimentaries, special services and hospitality for identified guests.

Develops relationships with VIP casino guests to ensure incremental visits.

Welcomes guests, provides exceptional customer service, encourages guests to enroll in the Capital Club.

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